Privacy Policy

1. Introduction

Welcome to Koala Picks. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit koala-picks.com (the “Site”). Please read this policy carefully.

2. Information We Collect

2.1 Personal Data

We collect personal information you voluntarily provide when you:

• Subscribe to our newsletter (email address);
• Contact us via email or phone.

2.2 Usage Data

We automatically collect certain information about your device and how you interact with the Site, such as:

• IP address;
• Browser type and version;
• Pages visited and time spent on pages;
• Referring URL and exit pages;
• Cookie and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for purposes including:

• Delivering and improving our services (e.g. newsletter delivery);
• Communicating with you about updates, promotions, and your requests;
• Analyzing usage trends to improve the Site (via Google Analytics);
• Ensuring security and preventing fraud;
• Complying with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For details on the types of cookies we use and how to manage them, please see our Cookie Policy.

5. Third-Party Services

We may share your information with third-party service providers for the purposes described above, including:

• Hosting & Infrastructure: our web host;
• Analytics: Google Analytics to monitor and analyze Site usage;
• Email: your email client via mailto: for subscriptions;
• Video & Media: embedded video players (if any).

These providers are bound by contractual obligations to keep your information secure and only use it for the purposes we specify.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Usage data may be retained for analytics purposes.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal data;
• Correct or update inaccurate information;
• Request deletion of your personal data;
• Object to processing or withdraw consent at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

The Site is intended for users aged 18 and over. We do not knowingly collect personal information from minors. If you believe we have collected data from someone under 18, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised date at the top of this page. Your continued use of the Site after changes constitute your acceptance of the updated policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact: